Support Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Reply Warranty

  • Our team of techs will do their best to respond to your assistance enquiries within about 1 hour. If, however, the problem you have stumbled upon demands the help of the Administrators’ =Team,= we will address the ticket to the administrator in charge and will write a reply to notify you.

  • Top quality support service

  • Top–quality Tech Support Service

  • Our tech help and support Department will be working for you day and night to to handle all service demand tickets that you send to us. We offer technical help for all packages that are pre–installed on your web server. These include our in–house created Control Panel, the selected OS along with the server administration panel (with regards to the VPS type).

  • Intuitive help center

  • An Educational Help Zone

  • In the Control Panel that is available cost–free with your virtual server, you can easily find an informational Help section, that features all that you should be informed on when organizing your web–sites and applications. We have included a wide array of how–to articles and video guides that show the primary website administration tasks in an easy–to–understand manner.