An Easy–to–Navigate Help Center
In the Control Panel you can find an in–depth Help Center section offering heaps of help articles and regularly asked questions. They are contributed by our support team of seasoned techs. Just fill in your question and our clever system will give you the best answer.
Educational Video Clips
For those who prefer to discover how to tackle a frequently experienced issue by watching an instructional video, we’ve added a collection of video tutorials to our Control Panel. All the tutorials are very short and simple to comprehend. They offer visual presentations of various website management tasks.
A One–Hour Ticket Response Guarantee
We back up all our semi–dedicated servers with a 24–7–365 client care service and a one–hour support ticket response time guarantee. Our knowledgeable techs will be online 24/7/365 to reply to your inquiries and to remedy any issue that you might possibly chance upon. Simply open a trouble ticket from the Help section and we’ll reply back to you instantly.