In spite of the fact that the hosting service offered by the different companies is almost identical, every provider has got their own platform with its own tweaks and different ways to perform certain things. In situations like this, a vast knowledge base would be very helpful both for people with zero experience and for technically accomplished users who will ultimately discover how particular procedures are completed, but will lose time meanwhile. The purpose of such a knowledge base is to help make the service fast and simple to use, sparing users time and effort. The outcome is more satisfied customers, as they can effortlessly find the information they’re searching for, and less work for the help desk support staff, because typically the majority of the inquiries and problems that clients have got are already listed in the knowledge base. Given that the articles themselves are expertly written and cover more topics, you’ll be able to get to know more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Cloud Website Hosting

Our cloud website hosting packages feature an exhaustive knowledge base where you can find information on all the complications that you could stumble upon and their solutions. You can discover how to set up and administer a mailing list, how to use an .htaccess config file, or how to continue if the settings of your mail client are correct, but still you’re unable to send emails, for instance. We’ve done our utmost best to be as exhaustive as possible and to encompass all possible options in order to save you time and to give you different solutions for every issue. The knowledge base features informational articles too – both generic ones about the hosting service as a whole, and more specific ones, which will acquaint you with the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific features and functions in each Control Panel section, whilst if you want to browse the whole archive of articles, you should visit the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which comes with our semi-dedicated plans, will permit you to access the thorough online documentation that we’ve prepared for you. The articles offer general info about our hosting services, how-to guides about the different functions that you can use, plus troubleshooting instructions that can help you solve common problems that you might experience. The topics that we have covered encompass more or less everything, from simple things such as how to host a new domain name in your account, to more elaborate ones such as which SSH commands are allowed on the semi-dedicated servers. Articles that are dedicated to the features of a given Control Panel section will always be available on the right side of the page that you are on, whilst the complete article collection can be accessed through the dedicated Help section.