+1-855-211-0932 (ID:115829)
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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the very first step you should take is to press the Help button, which is present on each page. A pop-up window will show up. It includes thorough info about all the operations that you can carry out on that particular page. Each pop-up window opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge variety of educational videos clarifying how to use our Control Panel. They're created for those of you who would like to see how things are getting done instead of just reading articles. In this way, everyone can quickly become familiar with our Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you searching for, examine our extensive FAQ section, which contains questions asked by actual individuals and provides real solutions. We constantly update our Frequently Asked Questions database with new articles so as to embrace all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the FAQ section either, you can contact our great team of technical support engineers available 24-7 and ready to help you with any problem. Each support ticket you submit will be replied to in less than sixty minutes (the average response time is only 20 minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 115829

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com